At CONQUEROR, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible for a return or exchange according to the conditions below.

Return & Exchange Period

You can request a return or exchange within 14 days from the date you receive your order.

To be eligible for a return or exchange, the product must:

• Be unused and in its original condition.

• Not have been worn outdoors or on a football field.

• Be returned with the original packaging, tags, and accessories.

• Not show any signs of damage, washing, modification, or excessive use.

• Be accompanied by the original order details or proof of purchase.

Non-Returnable Items

Certain items may not be eligible for return or exchange, including:

• Products that have been used or worn.

• Products damaged after delivery due to misuse.

• Products returned without their original packaging.

• Customized or personalized products, unless the product has a manufacturing defect.

How to Request a Return or Exchange

To request a return or exchange, please contact our customer service team at:

Email: InfoConquer@gmail.com
Phone / WhatsApp: 01118946730

Please provide your order number, the product you wish to return or exchange, and the reason for your request.

Our team will review your request and provide you with the next steps.

Refunds

Once the returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed using the applicable payment method or refund procedure.

Please note that shipping or delivery charges may not be refundable unless the return is due to an incorrect, damaged, or defective product.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery and provide clear photos of the product and packaging.

We will review the issue and, where applicable, arrange for a replacement, exchange, or refund.

Exchanges

If you need a different size or product, please contact us within the return period. Exchanges are subject to product availability.

If the requested size or product is unavailable, we may offer an alternative solution or refund, subject to our return conditions.

Important

CONQUEROR reserves the right to refuse a return or exchange if the product does not meet the conditions outlined in this policy.

For any questions regarding returns or refunds, please contact our customer service team.

CONQUEROR — Built to Conquer.